Our Expectations of All Employees of Otterbein Franklin SeniorLife Community

  • Come to work on time and give your best effort to perform your job and take care of our residents/guests at all times.
  • Arrive to work with a positive attitude and maintain it throughout your shift.
  • Be honest – tell the truth and do what you say you will do, when you say it will be done.
  • Show respect to others, including your co-workers supervisors, management, residents, families, guests, and vendors.
  • Offer outstanding customer service and care to everyone you encounter on our campus.
  • Know your supervisor’s expectations of you, and do your best to exceed them.
  • Hold each other accountable, not just as supervisors and workers, but also as friends and as colleagues working together.
  • Demonstrate team work, helping others as needed when circumstances allow.
  • Conduct yourself in a professional and respectful manner, remembering this is our residents’ “Home”.
  • Practice proper communication etiquette with all, starting with “if you can’t say something nice or positive, then don’t say it at all”.
  • Complete training and adhere to established components of the Compliance Plan, Code of Conduct, and HIPPA Privacy & Security Standards, and other in-service education.

Find the latest updates, news about events and read other team members career stories here…

Community Weekly – June 1, 2018

Here are the “Goings On” at Otterbein Franklin SeniorLife Community this week! B-OLD - Sailing Next-to-New Shop sale Looking for Bridge players Motorcycle rides - June 15th Otterbein Senior Olympics BINGO volunteers needed Lew White Tour Travels for Otterbein Franklin...

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Wellness Weekly – Don’t Miss It!

Lisa Coors, personal trainer and owner of Coors Core Fitness, will present a private seminar for us live from Cincinnati about “The Parkinson’s Revolution”. We will use digital technology for a virtual, face-to-face phone conference, from the comfort of Otterbein...

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