Web Policies

Notice of Privacy Practices

Our notice of privacy practice describes how health information about you may be used and disclosed and how you can get access to this information. If you have any questions about this notice or any issue regarding patient privacy and your privacy rights contact the Director of Information Services at (317) 736-7185.

Click here to read the full Notice of Privacy Practices PDF.

Privacy Policy

The information contained in this website is for general information purposes only. The information is provided by Otterbein Franklin Senior Life Community and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Portions of such information may be incorrect or out of date. Any person or entity that relies on any information obtained from this system does so at his or her own risk. The information on the website is provided for informational purposes only and is not a substitute for professional advice.

Under no circumstances will Otterbein Franklin Senior Life Community be liable for any damage caused by reliance upon information obtained through the website. The information provided is not meant as a substitute for professional advice from a legal, health care, financial, accounting or other professional. It is your responsibility to evaluate text, content, opinions, statements, suggestions, strategies, tactics, or other information available through the website.

Providing Visitors with Anonymous Access
You can access our website home page and browse our site without disclosing your personal data. We strive to maintain your privacy, and the confidentiality and security of your information, at all times. We will never share any personal information that can be used to identify you as a user with an outside company without your explicit consent. Furthermore, we strive to maintain HIPPA compliance, both on our website and in our daily operations, at all times.

Automatic Collection of Information
We do not automatically log personal data, nor do we link information automatically logged by other means, with personal data about specific individuals. We do not sell, rent or trade personal information about our website visitors. We do not use cookies to store personal data, nor do we link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification
We collect the personal data that you may volunteer while using our services. It is our intention to clearly inform you when your risks or privacy may change during the course of using our website.
We do not collect information about our visitors from other sources, such as public records or public bodies, or from private organizations. We collect and use personal data only for the purpose of maintaining the website or for reviewing the site’s use.

Children’s Privacy
We do not knowingly collect personal data from children under the age of 18.

External Links
The website may contain links to other external websites. Otterbein Franklin Senior Life Community is not responsible for the privacy policies, sites that may contain cookies, or the content of these external links. Please direct any questions or comments that you have to these external websites.

Confidentiality / Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
• unauthorized access
• improper use or disclosure
• unauthorized modification
• unlawful destruction or accidental loss
All our employees and data processors who have access to, and are associated with, the processing of personal data are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to federal or state institutions and authorities, except if required by law or other regulation.

E-Mail
Otterbein Franklin Senior Life Community will make every attempt to protect any personal information submitted to us electronically. However, electronic e-mail is not secure against interception. Any sensitive information submitted to the website is provided at the risk of the sender. If you are concerned that the content of your communication is especially sensitive, you may consider sending it by postal mail instead.

Public Access
Every effort is made to keep the website up and running smoothly. However, Otterbein Franklin Senior Life Community takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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